Currently, there is an increasing number of malicious acts called "spoofing orders" that illegally use other people's names, addresses, contact information, etc.
In order to prevent these malicious acts, we take the following measures.
Measures to prevent spoofed orders, etc.
■Customers who have placed an order may be contacted by phone after placing the order.
■If we are unable to contact you with your registered phone number or email address, and we are unable to verify your identity, your order may be automatically cancelled.
■If we determine that the registered e-mail address is not valid, such as a disposable address, we may cancel your order at our discretion.
■We may refuse to accept your order depending on the status of past transactions.
■If our fraud detection system finds your order to be fraudulent, we may cancel your order.
When spoofing, mischievous orders, etc. are made
If we determine that the act is malicious impersonation, prank order, etc. , or if such acts cause financial damage to our company or a third party , we will report personal information and IP address to the relevant authorities and submit a damage report to the police.
In addition, we may claim damages against the person who made the mischievous order.